Approved Accident Reporting Centre

Fast • Secure • Approved

Got into car accident? Need to report?
Call now 24hrs helpline
9223 9933

What is ARC? Who are we?

Approved Accident Reporting Centre & Insurer-Authorised Repair Workshop

We are the approved Accident Reporing Centre (ARC) and a motor insurer-authorised repair workshop, providing end-to-end accident reporing and accident repair services under one roof.

Accident Reporting Centre vs Insurer-Authorised Workshop

We Are Both!

Accident Reporting Centre handles:

  • Mandatory accident reporting
  • Accident documentation and photo submission
  • Initial insurance notification

Insurer-Authorised Workshop handles:

  • Insurance-approved accident repairs
  • Claim coordination with insurers
  • Final repairs and vehicle handover

We proudly operate both services together, giving you a seamless, worry-free experience from accident reporting to final repair.

One Location for Accident Reporting & Insurance-Approved Repairs

After a car accident, drivers are required to report all motor accidents within 24 hours or the next working day, even for minor accidents. At our Accident Reporting Centre, we help you comply fully with Motor Claims Framework (MCF) requirements.

At the same time, as an authorized accident repair workshop, we can swiftly proceed with insurance-approved repairs, saving you time, stress, and unnecessary towing or transfers.

With us, you get:

  • 24-hour accident reporting assistance
  • Priority vehicle inspection and damage assessment
  • MCF-compliant accident reporting
  • Insurer-authorised accident repairs
  • Faster claim approval and repair turnaround
Workshop exterior

Accident Reporting Steps

Step 01
Ensure Safety
Stop your vehicle, switch on hazard lights, and check for injuries.
Step 02
Gather Information
Exchange details with the other driver(s) - NRIC/FIN , contact number, vehicle number, and insurance details.
Step 03
Contact Us
No matter where you are, call our 24hr accident assistance helpline 9223 9933 and our dedicated personnel will guide you accordingly.
Step 04
Visit Accord AutoCare (ARC)
Bring your vehicle and documents to our centre for accident reporting and assesement.
Step 05
Report Submission
Our staff will assist you in preparing the accident report, uploading evidence, and submitting is to your insurer.
Step 06
Repair & Claim Process
Once approved, your repair and claim will be handled smoothly by our authorised workshop.

Need help right now?

CALL NOW 9223 9933
Accident reporting and repair workshop

Trusted Accident Reporting & Repair Services in Singapore

Whether you've been involved in a minor accident, private settlement case, or major collision, our team ensures:

  • Full compliance with Singapore insurance regulations
  • Clear guidance throughout the claims process
  • Professional repairs backed by insurer approval

When an accident happens, choose a Singapore Accident Reporting Centre that is also an insurer-authorised workshop so your claim, repairs, and peace of mind are fully protected.

Documents you should bring:

Please bring the following when visiting our workshop for your report:

  • NRIC / FIN of vehicle owner
  • Driving licence of the driver involved
  • Vehicle log card / registration details
  • Insurance certificate or policy number
  • Photos of the accident scene and vehicle damage
  • Contact details of other parties involved
  • Police report (if applicable)

Repairs Done Right — Every Time

01 Before / After
After 1
Before 1
02 Before / After
After 2
Before 2
03 Before / After
After 3
Before 3
04 Before / After
After 4
Before 4
05 Before / After
After 5
Before 5
06 Before / After
After 6
Before 6

Frequently Asked Questions

An Accident Reporting Centre (ARC) is an insurer-appointed facility where motorists must report all car accidents under Singapore's Motor Claims Framework (MCF). Accident details, photos, and vehicle inspections are completed to protect insurance coverage and enable claims processing.

Yes. All motor accidents must be reported within 24 hours or by the next working day, even if there is no visible damage or both parties agree to a private settlement.

Failing to report an accident may result in your insurer rejecting future claims, cancelling your policy, or refusing policy renewal. Reporting at an Accident Reporting Centre protects your insurance rights and ensures compliance with MCF regulations.
24/7 Helpline